Email marketing that does what social media can't.

 

BOOK A CHAT WITH MIA

Narrow Tracks Distilling

 

Email marketing that does what social media can't.

 

BOOK A CHAT WITH MIA

Narrow Tracks Distilling

Your brand could be getting up to 40% of its revenue from email.

 

And there’s a good chance it’s not.

 

Not because email doesn’t work, but because it’s either ignored or used badly.

Most small brands fall into one of two camps:

You’re all-in on social. Posting consistently, trying to keep up, getting some reach, maybe even engagement, but not much to show for it.

Or you do send emails, but it’s sporadic. A promo here, a newsletter there, but nothing that really builds momentum.

Meanwhile, the algorithm decides who sees your content.

Social gets attention. Email turns it into revenue.

 

Very few people actually see your posts these days, and the content they do see won't drive sales.

The moment you try to promote something, your reach drops off a cliff.

Social media isn’t designed for sales; it’s designed to keep people scrolling.

So your audience might see your brand once and never hear from you again.

Unless you move them somewhere you own.

Email is that place.

No algorithm decides who sees what. You get direct access to people who have already said, “I’m interested.”

Social reach: unpredictable, inconsistent
Email open rates: reliable, measurable, repeatable

When you:

  • Follow up with the people who showed interest
  • Tell your brand story properly (not in 8-second fragments)
  • Build familiarity and trust
  • Give people a reason to come back and buy again

You’re building a relationship and turning it into revenue.

Alex and Trahanas

Image courtesy of Alex & Trahanas, who have nailed their emails. 

Let's talk numbers

 

Social media is a lot of work for not much return.
It used to be easy, even lucrative, but that was 10 years ago.

Most brands are still chasing reach, whereas I look at revenue.

If we work together, we’re tracking dollars in the bank, not likes.

This isn’t about promos or constant discounts either.

It’s about using email to drive consistent sales, bring customers back, and build a channel that actually pays its way.

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Who this is for

  • E-commerce and product-based brands with repeat purchase potential
    (food, beverage, lifestyle, beauty, homewares, fashion, gifting)
  • Retailers with considered purchases
    (tile showrooms, furniture, interiors, lighting, specialty retail)
  • Hospitality and experience brands wanting repeat customers (distilleries, wineries, boutique accommodation, tourism operators)
  • Service businesses with longer buying decisions (consultants, agencies, professional services, education providers)
  • Brands already getting attention but struggling to convert it into consistent sales
  • Businesses sitting on an email list they barely use

Who this is not suited to

  • Brands looking for a quick fix or “viral” growth
  • Businesses with no clear offer, positioning or demand
  • Founders wanting constant discount campaigns to drive sales
  • Businesses expecting email to magically fix weak marketing fundamentals
  • Anyone unwilling to look at revenue and sales data properly
  • Brands wanting “just a few emails written” without strategy behind them
  • Businesses chasing vanity metrics over actual commercial outcomes
  • Companies relying entirely on social media and unwilling to build owned channels
 

Senior Marketing and Campaign Strategist, Mia Fileman

 

Mia spent the first decade of her career in brand management roles for global consumer brands, including Vegemite, Kraft, Maybelline, and BIC, in France. Mia then worked agency side before creating her own regional marketing agency. 

Mia witnessed first-hand the challenges small businesses face and how quick-win learning products are failing them. Today's marketers require practical, sustainable, hands-on skills to succeed.

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How we work together

Whether you’re starting from scratch or already sending emails, there’s a clear way forward.

01. Full email setup

 

For brands not currently using email.

We build the entire system from the ground up:

  • How you collect email addresses (without being annoying about it)
  • The tech setup: platform, flows, integrations
  • Your first key sequences, written and ready to go
  • A clear plan so you’re not guessing what to send next

You walk away with a working email system, not just a login and a good intention.

From $3500 

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02. Email audit & strategy

 

For brands already sending emails but not seeing much from it.

We review what you’re doing and show you exactly where the gaps are:

  • What’s working (and what’s not)
  • Where you’re losing people
  • Missed opportunities to convert
  • Clear, practical recommendations you can actually implement

No vague feedback, just a sharper way forward.

From $950

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03. Ongoing email marketing

 

For brands that want this done properly and consistently.

We take care of the planning, writing and execution:

  • Campaigns and sequences that lead somewhere
  • Regular sends that build trust and drive sales
  • Messaging that sounds like your brand (not a template)
  • Continuous optimisation based on what’s working

So your email marketing becomes a reliable revenue channel, not an afterthought.

From $1800 per month

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What people are saying

FAQs

We are not the right fit for every brand, so please take a minute to read these frequently asked questions.

Let's chat

We are not an agency, you would be working directly with me, Mia and you can book a virtual chat with me to see if it's the right fit for you.

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